Chat Representative Responsibilities
What We’re Looking For
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Onsite Availability: Must be able to work from our office
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Communication Skills: Excellent written and reading comprehension to communicate clearly in chat
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Chat or Customer Service Experience: Prior experience is preferred, Customer service experience
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Tech-Savvy & Multitasking: Comfortable navigating multiple systems and chat windows at once. Computer skills
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Customer-First Mindset: Strong problem-solving skills and genuine empathy for our customers
What We Offer
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Competitive Salary & Incentives:
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Comprehensive Training: Paid onboarding and training to hone your chat-support skills
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Career Growth: Clear paths for advancement into senior support, quality coaching, or training roles
Why Join Support Services Group?
We champion a culture of growth, support, and innovation—where every chat you handle makes a difference. If you’re passionate about digital customer care and eager to build your career in a fast-paced, multicultural environment, we’d love to hear from you.
Ready to elevate the chat experience?
Apply today and help us set the standard for online customer support!